This Cookie Policy applies to www.planck.security (“our website”) operated by planck Security SA of 24 Rue Léon Kauffman, 1853 Luxembourg (“planck Security”, “we”, “us” or “our”) acting as the data controller.
This Policy sits in line with Luxembourg's Electronic Communications Act (“ECA”) and the EU's Privacy and Electronic Communications Directive (“PECD”). If you have any questions about Cookies or about data protection in general, you can reach us through our Contact Form.
On this website we use so-called "cookies". Cookies are small text files that are stored in the memory of your device via your browser. Cookies store certain information (e.g., your preferred language or page settings) which can be sent back to us by your browser when you visit the website again (depending on the lifetime of the cookie).
We distinguish between two categories of cookies:
These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services.
The ECA and PECD, require us to ask for your consent when using specific cookies (in particular any cookie that is not strictly necessary for the operation of the website, for example, Functional cookies, Analysis and performance cookies and Advertising cookies or targeting cookies “Optional Cookies”).
Further and as Luxembourg's Data Protection Act (“DPA”) and the EU’s General Data Protection Regulation (“GDPR”) also require a legal basis for the use of personal data in relation to cookies, the use of cookies would then be your consent as well as our legitimate interest.
These are the following cookies we are using on the website:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We use Google Tag Manager to manage website tags (website code). These make it easier for us to manage and further develop our offer and shorten your loading time. The Google Tag Manager only implements website code. The Google Tag Manager does not set any cookies itself and does not collect any personal data. The tool only integrates website code that we have stored elsewhere, which may be used to collect data. The tool is only used to make it easier to control the respective code, but does not itself access the data processed by the code. We will inform you about all tags integrated in this way in this data protection declaration. You can find more information about the Google Tag Manager and the usage guidelines on the Google website .
This cookie is set when the customer first comes to a page with Hotjar script. It is used to hold the arbitrary user ID unique to that site on the browser. This ensures that behavior on subsequent visits is attributed to the same site and user ID. We use Hotjar in order to better understand our users’ needs and to optimize their website experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our website with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
This cookie is set when the customer first comes to a page with Microsoft Clarity script. It is used to hold the arbitrary user ID unique to that site on the browser. This ensures that behavior on subsequent visits is attributed to the same site and user ID. We use Microsoft Clarity in order to better understand our users’ needs and to optimize their website experience. Microsoft Clarity is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our website with user feedback. Microsoft Clarity uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Microsoft Clarity stores this information on our behalf in a pseudonymized user profile. Microsoft Clarity is contractually forbidden to sell any of the data collected on our behalf.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to our Cookie Policy.
This Cookie Policy was last updated on Wednesday, 19 April 2023, and is the current and valid version. However, we want to point out that from time to time due to actual or legal changes a revision to this policy may be necessary. If you have any data protection questions, please feel free to contact us.
